All systems are operational.
Last updated 2026-01-29 15:44:27
Last updated 2025-12-15 10:37:40
Digital Subscriber line. Standard DSL services over PSTN
Last updated 2026-01-06 12:54:10
Fibre to the cabinet services via SOGEA or standard PSTN
Last updated 2026-01-29 16:24:53
Full Fibre to the premises
Last updated 2026-01-29 16:25:02
Dedicated Ethernet Services
Last updated 2025-12-12 16:32:55
DDoS Scrubbing Services protect core network components to maintain availability
Service appears to have been restored at 16:22hrs. We are awaiting information from the carrier to understand the nature of the outage. If you are still experiencing issues, we recommend rebooting your router. If you continue to experience issues, please contact the support team on 0333 110 3000
We are currently aware of an outage with one of our upstream carriers. These are predominently FTTP and Ethernet services and will not affect all customers. We are investigating.
The issue is resolved, but engineers are continuing to investigate the root cause.
Voice Gateway GW11.XOOMTALK.CO.UK was unresponsive at approximately 14:45hrs today. Teams are investigating the cause. Normal service has resumed, but customers may have experienced around 30 minutes of disruption